If this is an?emergency, call?800-638-3278

Please do not use this contact form if you have an emergency such as:
Gas Odor??? Gas Leak??? Possible Carbon Monoxide Symptoms ? Line Break

Need help? Agents are available to chat from 10 a.m to 5 p.m. CST to answer your questions.

Login to your MDU online account and look for the Chat feature at the bottom of the screen.

montana dakota utilities online chat

Contact Montana-Dakota Utilities Co.

Contact us by telephone

Our Customer Service Center can assist you with many account related requests, including checking balances, making payments, starting or stopping service, and much more.

Customer Service:
7:30 A.M. – 6:30 P.M. | Monday through Friday
Phone:? 800-638-3278
Fax:? 701-323-3104

Contact us online

Our Online Account Services offer current account holders a wide variety of self-help options. These options include viewing your statement and account history, requesting service changes, as well as scheduling a payment plan. Please?register??and?login?to view these options and many more. If you are needing new service, please call us and a representative will be happy to assist you.

Let’s Chat!

Montana-Dakota Utilities now offers online chat through Online Account Services. Online chat is available to MDU’s customers Monday through Friday, 9 A.M. to 4 P.M. MT, and 10 A.M. to 5 P.M. CT.?Login to your account?and click the chat icon near the bottom of the screen to chat with an agent.

If you have comments, questions or concerns you would like to share with us, complete the form below. Please remember that we will not reply with account information without secure verification first. For example, requests to start, stop or transfer service?cannot?be processed via?the contact form on this page.